About Keeper of the Grumper Foundation

Main Responsibilities

Shipping — Primary Responsibility

• Pull and locate items from inventory.
• Verify that the correct item is being shipped.
• Safely package merchandise for shipment.
• Select appropriate boxes and packing materials.
• Print and attach shipping labels.
• Process orders accurately and efficiently.
• Track shipments and update order information when necessary.
• Inspect items before shipping to make sure they match the listing.
• Keep the shipping area clean and organized.
• Help prevent shipping errors by carefully checking each order.

Online Listings

• Photograph merchandise.
• Create online listings.
• Write clear and accurate descriptions.
• Research basic product information when necessary.
• Enter prices and other product information.
• Accurately describe the condition of each item.
• Photograph and disclose any damage or defects.
• Organize items after they have been listed.
• Maintain accurate inventory information.

Customer Service & Donations

• Answering the business telephone.
• Directing customer calls to the appropriate employee.
• Greeting customers.
• Helping customers with electronics donations.
• Assisting customers who are dropping off donations.
• Helping unload or move donated items when needed.
• Providing friendly and professional customer service.
• Answering basic questions about our donation and recycling services.
• Asking a manager for assistance when a customer has a question outside of your responsibilities.

Qualifications

Required:

• Reliable and dependable.
• Strong attention to detail.
• Good organizational skills.
• Basic computer skills.
• Comfortable learning online listing and shipping systems.
• Able to safely pack and ship merchandise.
• Good communication and customer service skills.
• Must pass a background check.
• Positive attitude and willingness to learn.
• Ability to work independently and as part of a team.
• Ability to lift and move boxes and merchandise as needed.
• Willingness to answer the phone and assist customers and donors when needed.
• Authorized to work in the United States.
• Must pass a background check.

Pay & Benefits

$15–$18 per hour

Benefits Include:

• FREE Health Insurance
• FREE Dental Insurance
• FREE Vision Insurance
• Paid Sick Time

What Makes This Position Important?

• Reduce waste
• Reuse valuable products
• Keep usable items out of landfills
• Generate funding for our nonprofit mission
• Support youth leadership and community programs

How to Apply